Managed it service provider: entrust Esokia, a 360° web agency
Any company wishing to focus on its core business and optimize its resources internally can use an IT outsourcing service. This includes both the management and the security of its information system, among others. Namely, support can be done remotely to allow access and support the entire company's IT system. The services will be defined according to a contract, and these must include a level of service and a defined duration.
Why use a managed It service provider ?
Apart from the creation of websites, web hosting and maintenance can be entrusted to Esokia's teams. Save money and time by assigning your project to a single service provider. No need to turn to various service providers in case of failure or performance and safety problems. The web agency ensures that clients who entrust them with their digital projects have a ready-to-use website.
Esokia provides dedicated teams who have a 360° vision of web projects from design thinking (UX/UI), to sprint planning by our SCRUM Masters, website development, digital service or mobile application, through SEO optimization and API integration. Esokia also offers a maintenance service for your business applications (software) to ensure their proper functioning throughout your activity.
Our web agency specializes in technologies such as Drupal, Symfony, Magento, Wordpress, Sitecore, Sitefinity, React Native, Angular JS, .NET and many more. Our web developers are constantly watching and training on the evolution of technologies and methodologies.
The benefits of a managed it service
- Focus on your core business: Outsourcing this task frees up time and skills for the core business.
- Reduction of the IT budget: Using a service provider saves the cost of one or more employees.
- Benefit from a range of skills: An IT provider will know where to look for possible additional resources to be aware of the latest technological solutions.
What are the types of managed it service?
A company can outsource its entire IS (all of its IT infrastructure and software applications) or part of it (service or data only). The outsourcing company will intervene on certain points depending on the type chosen:
- Infrastructure Outsourcing
The external service provider will be responsible for the management of the computer equipment.
- Application Outsourcing
The entire development and production of an application is outsourced. It also covers operation, security and maintenance. In some cases, the service provider also supports the software packages (ERP, CRM, etc.) owned by that the customer.
- Operational outsourcing
It refers to the outsourcing of the infrastructure (hosting, servers, backups). However, the follow-up of daily tasks remains the responsibility of the customer.
- Application Delivery Outsourcing
It allows the management of software and software packages that the customer does not own (rented software and software packages).
- User Outsourcing or Help Desk
It concerns everything related to user support when they are facing difficulties with their computer equipment, it can be call centers or sending emails.
Do you want to entrust the IT outsourcing of your company to an external service provider? Esokia has all the expertise and skills required to support you, contact our teams.