Why do e-commerce companies need a TPAM ?

High-performance e-commerce TPAM (Third-Party Application Maintenance) is essential to ensure the long-term viability and competitiveness of online businesses.

In an environment where technical reliability, security and user experience are paramount, having quality TPMA is a strategic lever for optimizing your site's performance while minimizing risks.

Let's find out why high-performance TPAM is essential for e-commerce businesses.

TPAM to ensure the performance and reliability of an e-commerce site

Proactive resolution of technical incidents

A broken or dysfunctional e-commerce site can lead to loss of customers and revenue. With high-performance TPAM, you benefit from :

• Continuous monitoring to detect anomalies.
   
• Rapid resolution of bugs or malfunctions.
   
• Proactive maintenance to prevent downtime.

Performance optimization

Fast loading and smooth navigation are essential for converting visitors into buyers. Effective TPAM guarantees :

• Reduced page load times.
   
• Optimized management of traffic peaks during promotional periods or events.
   
• Regular updates to keep up with the latest innovations.

Guarantee the security of your e-commerce

Protection against cyber attacks

E-commerce sites are particularly vulnerable to targeted attacks. A high-performance e-commerce TPAM strengthens the security of your platform through :

• Constant monitoring for security vulnerabilities.
   
• Real-time patches to prevent attacks.
   
• Regular backups to protect sensitive data.

Regulatory compliance

With strict laws like the GDPR, a TPAM ensures your site's legal compliance in terms of collecting and managing customer data. This reduces the risk of fines and boosts user confidence.

Why can't e-commerce companies ignore TPAM?

Reduce costs and save time

Proactive maintenance helps avoid costly repairs and prolonged downtime. With the right TPAM you benefit from :

• Reduce the cost of correcting major incidents.
   
• Free up your in-house teams to focus on strategic initiatives.
   

• Continuous site availability to maximize sales opportunities.

   

Evolving with new technologies

E-commerce is evolving rapidly. A high-performance TPAM enables you to :

• Integrate new functionalities such as advanced payment options or artificial intelligence-based tools.
   
• Make your site compatible with the latest technical standards.
   
• Adapt your platform to growing user needs.

How do you choose the right TMA for your e-commerce business?

When selecting a TMA provider, consider the following criteria:

• Sector expertise: Solid experience in the e-commerce field.
   
• Reactivity: Ability to intervene quickly to limit impact.
   
• Personalized approach: Support tailored to your company's specific needs.
   
• Scalable solutions: TMA capable of upgrading your site to anticipate future needs.

Trust Esokia for high-performance e-commerce TPAM

Esokia is a renowned digital agency specializing in third-party application maintenance (TPAM ) on an international scale. Backed by its technical expertise and a team of experts spread over several continents, Esokia ensures the ongoing maintenance, optimization and security of your e-commerce sites and mobile applications.

With Esokia, benefit from tailor-made solutions to guarantee your platform's performance, adaptation to new technologies, and protection against cyberthreats.

📩 Contact us today for an audit or a solution tailored to your needs: [email protected]