Cyberattacks: Is your e-Commerce site truly protected?

Cybercrime has become a global threat to e-commerce sites. Hacking, data theft, and identity fraud are multiplying, targeting businesses of all sizes daily. Behind these attacks are organized networks that exploit the smallest security loopholes to steal payments and customer data.

Fake websites, phishing, ransomware : the methods of attack are becoming more sophisticated and organized. Cyberattacks are no longer rare events; they are now a constant risk that must be managed as a strategic priority.

Web skimming is one of the most feared threats to web security. It involves malicious code inserted directly into an e-commerce site , usually through a vulnerability in an outdated plugin or third-party script. Once active, it redirects the information entered into payment forms to a malicious third party, without the knowledge of either the user or the business. This type of attack underscores the critical need for meticulous website maintenance, including script monitoring, security updates, and regular audits. For businesses, such incidents can cause financial losses, damage their brand image, and erode customer trust.

Today, cybersecurity has become as vital to e-commerce as user experience or logistics. Cyberattacks are no longer the exception, they are the rule.

Cybersecurity: Key Stats to know in 2025

In 2024, cybercrime cost French businesses over €100 billion, according to Statista. This staggering figure highlights the severity of a threat that affects all industries, e-commerce business being one of the prime targets.

The Baromètre CESIN 2025 indicates that phishing is still the most common attack vector (60%), followed by failure exploitation (47%), and denial-of-service attacks (41%).  These numbers show a concerning trend: computer thieves are honing their methods to target the weak points of e-commerce platforms.

These figures reveal a troubling trend: hackers are refining their techniques to exploit the weak points of e-commerce platforms.

E-Commerce leaders: A shared sense of urgency

Executives in e-commerce are aware of these dangers. According to a 2025 Toluna study for Fevad and LSA:

• 82% of decision-makers believe cyberattack attempts will increase in 2025
   
• 87% say they want to strengthen their protection against such attacks
   

This awareness is positive, but it must be accompanied by concrete action. Too many stakeholders still underestimate the complexity of effective cybersecurity, reducing it to a simple antivirus installation.

Payment fraud and identity theft: The plagues of E-Commerce

Online payment fraud is expected to generate over $343 billion in losses between 2023 and 2027 (Juniper Research, 2022). An even more insidious threat is growing: digital identity theft.

In 2024, a joint investigation by The Guardian, Die Zeit, and Le Monde uncovered a Chinese network, BogusBazaar, responsible for over 76,000 fake e-commerce sites. These fraudulent platforms, mimicking brands like Dior, Nike, and Prada, deceived over 800,000 consumers in Europe and the U.S. In France alone, this network has scammed 170,000 people over four years, amounting to €50 million in damages.

The consequences for legitimate e-commerce businesses are severe: loss of customer trust, reputational harm, an increase in refund requests... And legal recourse is often complex and ineffective against transnational cybercriminal networks.

Cybersecurity: A strategic investment for E-Commerce

Digital security is no longer a luxury or an option—it's a competitive advantage. A secure e-commerce site inspires trust, protects customers’ personal data, ensures compliance with regulations (GDPR, PSD2...), and maintains business continuity.

Proactive cybersecurity: The investment that protects and boosts your business

Taking a proactive approach to cybersecurity is not just a safeguard : it's a high-value strategic investment. The benefits for e-commerce players are substantial and measurable:

• Significant reduction in operational risks
  Enhanced security lowers exposure to attacks, minimizing downtime, data loss, and reputational damage.
   
• Improved customer trust and user experience
  Secure platforms reassure consumers, enabling smooth, confident shopping journeys—crucial for retention.
   
• Optimized commercial performance
  A reliable sales environment boosts conversion rates. Customers are more likely to complete purchases when they see clear security assurances (SSL certificates, payment verification, etc.).
   
• Regulatory compliance
  A strong cybersecurity policy helps align with legal obligations (GDPR, PSD2, PCI-DSS), reducing the risk of penalties and lawsuits.
   
• Lower incident-related costs
  Investing upfront in security helps avoid much higher costs in case of an attack (crisis management, data restoration, legal fees, etc.).
   

Secure, reassure, perform: Our custom E-Commerce cybersecurity solutions

Here’s how Esokia helps businesses protect themselves effectively:

1. Penetration Testing

• Simulate real attacks to detect vulnerabilities
• Assess resilience against unauthorized access or data leaks
• Classify vulnerabilities by criticality
   

2. Security Audit

• Detect CMS and plugin vulnerabilities
• Review configurations and security controls (anti-spam, password security, antivirus checks)
• Deliver prioritized recommendations to mitigate risks
   

3. Malware Detection, Removal & Forensics

• Detect malware or backdoors in your site or app
• Remove malicious software entirely
• Apply fixes and harden access points
   

4. Code Audit

• Deep analysis of source code for exploitable weaknesses
• Advice on improving structure, robustness, and security
• Identification of poor practices and secure coding recommendations
   

5. Training & Support

• Personalized training: phishing awareness, digital hygiene, MFA, GDPR, etc.
• Technical workshops for developers: pentesting, OWASP, secure coding practices
• Strategic guidance for security governance
  
   

Cyberattacks strike without warning : Stay one step ahead

Strengthen your site today with a personalized security audit.
Contact our team now to protect your e-commerce platform from tomorrow’s.